PRIVACY
NOTICE

Samej Energy, based in Mexico City, recognizes the importance of the legitimate, controlled, and informed treatment of personal data of its users to ensure their right to privacy and informational self-determination.

What personal information do we collect? Among the personal data we may collect are:
 

• Name.

• Business activity.

• Mailing address.

• Fiscal address.

• Billing address.

• Federal Taxpayer Registry.

• Email address.

• Landline and/or mobile phone number.

• Name of legal representative (if applicable).

• Signature of legal representative (if applicable).

• Name of payment manager.

• Bank and commercial references.

• Payment details (such as credit card number or bank account number).

• Currency used for billing.

• Information about requested credits.
   

Samej Energy will handle users' personal data only for the time necessary to fulfill the purposes described in this Privacy Notice and/or in accordance with applicable legal provisions.
 

What are the purposes and/or uses of the personal data collected by Samej Energy? The personal data collected by Samej Energy will be used to deliver contracted products and services, improve and develop our services, maintain contact with users, inform about news related to our products, manage accounts, carry out marketing and promotional activities, provide information about products and services that may be of interest, analyze user profiles (preferences, tastes, needs), invoice purchased products and services, send electronic invoices, manage collections and payments, implement measures to protect against possible fraudulent transactions, and in general, to comply with our commercial relationship.

Users' personal data may be used for other purposes as long as they are compatible with those mentioned above and are analogous.
 

With whom are personal data shared and for what purposes? Samej Energy may share users' personal data with third parties, national or foreign, to fulfill the aforementioned purposes. These third parties may include other affiliated or subsidiary companies, external professional advisors acting on behalf and for the account of Samej Energy, and service providers contracted to fulfill the mentioned purposes.
 

When Samej Energy shares personal data with third parties, it will ensure that they take the necessary measures to protect the confidentiality and security of users' personal data. Samej Energy will require these third parties to comply with its Privacy Notice and Privacy Policy, and will prohibit them from using personal data for purposes other than those established.
 

Additionally, Samej Energy may disclose personal data to third parties, national or foreign, independent of Samej Energy, when necessary to comply with a legal obligation, a resolution or determination of a competent authority, in case of an emergency endangering users or their property, or as required by law.

By accepting this Privacy Notice, users consent to Samej Energy using and disclosing their personal data as established, except in the exceptions provided by law.
 

How are users' personal data protected? Samej Energy has implemented necessary administrative, technical, and physical security measures to protect users' personal data against damage, loss, alteration, destruction, unauthorized access, or unauthorized processing.

Access to users' personal data, held by Samej Energy, will be limited to those who need access to that information to fulfill the purposes identified in this Privacy Notice.
 

What are the rights and obligations of users regarding their personal data? Users, as data subjects, have the right to exercise before the Personal Data Protection Department of Samej Energy the rights of access, rectification, cancellation, and opposition, as follows:
 

Right of Access: Users have the right to know what personal data of theirs are held by Samej Energy, for what purposes they are used, their origin, and any communications made with them.
 

Right of Rectification: Users can request the correction or updating of their personal data if they are inaccurate or incomplete.

Right of Opposition: Users can object to the processing of their personal data by Samej Energy for legitimate reasons. In the case of objection to receiving certain communications, an option will be provided to unsubscribe from the distribution list.

Samej Energy will provide the necessary formats to exercise the rights of access.

How are changes to the privacy notice communicated? If there are changes or modifications to this Privacy Notice, Samej Energy will make the updated version available to users via the provided email. Failure to oppose the modified Privacy Notice, within 5 business days following its receipt, will be understood as acceptance and consent to the terms established therein.
 

Where can doubts or comments be addressed and how can the rights of access, rectification, cancellation, and opposition be exercised? For doubts, comments, or to exercise any of the rights that correspond to users according to the Federal Law on Protection of Personal Data Held by Private Parties, they can contact the Personal

Data Protection Department of Samej Energy via email at samejenergy@gmail.com.

Security: Samej Energy guarantees the security and confidentiality of the data provided by users when contracting services or purchasing products on its website (http://samejenergy.com), using a secure server under the Secure Socket Layer (SSL) protocol to encrypt transmitted data.
 

Acceptance of the terms and conditions of this Privacy Notice constitutes a legal agreement between the user and Samej Energy.

Use of Cookies: Samej Energy only uses cookies when necessary.